Privacy Policy

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.

We may use information that you provide:

To register you with our website and to administer it.
For assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
Employment

If you are sending your personal details to us in relation to possible employment with us, we will use the information you have provided on this application to assess your suitability for employment with us, for administration and management purposes and for statistical analysis.

If your application is unsuccessful, we will keep your information for a reasonable period in accordance with legal requirements and for administration purposes. We may also contact you if other job opportunities arise in the future which we think may be suitable for you.

Personal Information

You can choose to restrict the collection or use of your personal information by contacting us.

If you have previously not objected to Adore Properties using your personal information for direct marketing purposes, you can change your mind at any time by writing to: Data Controller, Adore Properties, Direct House, 87 Church Street, Westhoughton, Bolton, BL5 3RZ.

The personal information may be disclosed where disclosure is reasonably required for our business purposes (for example, as part of a reconstruction, amalgamation or the sale of the whole or a substantial part of our business undertaking).

If you believe that any information we hold about you is incorrect or incomplete, you should write to the Data Protection Compliance Officer at the above address. Any information which is found to be incorrect will be corrected as soon as possible. If any of the information you have provided to us changes, please let us know the correct details by writing to us at the above address.

Cookies

There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

The Site may contain links that make it easy for users to visit other websites. If the user uses the links to leave the Site and visit a website operated by a third party, we do not have any control over that website. Accordingly, we cannot be responsible for the protection and privacy of any information which users have provided whilst visiting such websites. Users should exercise caution and look at the Privacy statement applicable to the website in question.

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: Data Controller, Adore Properties, Direct House, 87 Church Street, Westhoughton, Bolton, BL5 3RZ.

© Adore Properties

Before you move in:

Set up fee (tenant’s share) £216 (inc VAT) for up to two tenants
Referencing up to two tenants (identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement

Additional Tenant Fee £60 (inc VAT) per tenant
Processing the application, associated paperwork and referencing

Guarantor Fee £60 (inc VAT) per guarantor (if required)
Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement

Permitted Occupier Fee: £24 (inc VAT)
Explaining to any permitted occupier their rights and responsibilities towards the named tenant(s) and landlord as well as the provision of documentary guidance and assistance during the tenancy

Accompanied Check-in Fee: £24 (inc VAT)
Attending the property, Explaining how appliances function and taking meter readings for utilities and services

Pet Deposit: Additional security deposit £100
To cover the added risk of property damage. This will be protected in a government approved scheme and is returnable at the end of your tenancy

DURING YOUR TENANCY:
Amendment Fee: £24 (inc VAT)
Contract negotiation, amending terms and updating your tenancy agreement during your tenancy

Renewal Fee 6 Months (tenant’s share): £60 (inc VAT)
Contract negotiation, amending and updating terms and arranging a further tenancy and agreement

Renewal Fee 12 Months (tenant’s share): £90 (inc VAT)
Contract negotiation, amending and updating terms and arranging a further tenancy and agreement

Renewal Fee Periodic tenancy: £60 (inc VAT)
A one off fee to cover contract negotiation, amending and updating terms and and altering administration records

Check Out Fee (tenants share): £60 (inc VAT)
Attending the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit

Future Landlord Reference Fee: £24 (inc VAT) per reference request
Collating information and preparing a reference for a future landlord or letting agent

OTHER FEES AND CHARGES:

Out of Hours services: £60 per hour (inc VAT)
Where actions of the tenant results in the agent (or nominated contractor) attending the property to remedy the situation is charged at the prevailing rate

Duplicate Tenancy Agreement: £24 (inc VAT)

Charge For Rent Payments Paid Via Credit Card: 3.3% (inc VAT)
N.B. RENTS PAID VIA DEBIT CARD, DIRECT TRANSFER AND STANDING ORDER ARE FREE OF ADDITIONAL CHARGE

Aborted Notice Fee: £90 (inc VAT)
If a tenant wishes to stay on at a property, despite having given written notice, then they will also be liable for all the costs incurred by the incoming occupant

Unpaid Rent/Returned Payments: Interest at 8% pa from date due

Professional Cleaning (if required): £30 (inc VAT) per hour which will be deducted from the Security Deposit
Only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy

Repeat Visits Following Final Inspection to Inspect Works Carried Out by Tenant: £60 (inc VAT)

Adding Additional Tenant With Landlord’s Consent: £120 (inc VAT)

IF YOU HAVE ANY QUESTIONS ON OUR FEES, PLEASE ASK A MEMBER OF STAFF